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Noticeboard

*******Due to extreme pressure being placed on our services we have taken the decision to cancel all routine appointments with immediate effect. If you require urgent medical assistance please contact the surgery and you will be placed on our telephone triage list. *********** 

 COVID-19 (coronavirus)

If you have a:

HIGH TEMPERATURE

and/or

NEW CONTINUOUS COUGH

Everyone in your household must stay at home for 14 days*

Do NOT go to a GP surgery, pharmacy or hospital.

You can ring NHS 111 for information or advice and they will help you decide if you need to contact your GP.

Calling your GP directly is only necessary if you have:

  • an existing health condition
  • problems with your immune system
  • very serious symptoms

If it is a medical emergency and you need to call and ambulance, dial 999 and inform the operator of your symptoms.

If you require a self-isolation note please follow the link below

Self Isolation Note

*For further information and self-isolation advice, visit

www.pha.site/coronavirus

 

Comments & Complaints

good_ratingsIf you have any comments or suggestions to make, you can speak to the Practice Manager or leave details in writing at Reception.

If you are unhappy with the service you have received, please speak to a member of staff, or lift a copy of our Complaints procedure leaflet from the Reception area.

ZERO TOLERANCE

We have a zero tolerance policy towards violent, threatening or abusive behaviour. Our staff have the right to work in an Environment free from such behaviour. If you do not respect this, we may have to call the PSNI and may have to arrange to have you removed from our Practice List  

The Northern Ireland Ombudsman

The website of the Northern Ireland Ombudsman explains the process of complaining about the NHS in NI.

 
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