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Noticeboard

The practice will be closed on Friday 8th May.  If you require urgent medical assistance during this bank holiday please contact NDADOC 02891822344



 COVID-19 (coronavirus)


If you have either:



  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature);

  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual).


Everyone in your house must stay at home.


Do not go to your GP surgery, pharmacy or hospital:



  • if you have symptoms of coronavirus, you'll need to stay at home for at least 7 days;

  • if you live with someone who has symptoms, you'll need to stay at home for 14 days from the day the first person in the home started having symptoms;

  • however, if you develop symptoms during this 14-day period, you’ll need to stay at home for 7 days from the day your symptoms started (regardless of what day you are on in the original 14-day period);

  • 7 days after your symptoms started, if you do not have a high temperature, you do not need to continue to self-isolate. If you still have a high temperature, keep self-isolating until your temperature returns to normal. You do not need to self-isolate if you just have a cough after 7 days, as a cough can last for several weeks after the infection has gone;

  • if you have symptoms and live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else they can stay with for the 14-day isolation period;

  • it is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community

Appointments

WE HAVE AN APPOINTMENT SYSTEM IN OPERATION BOTH MORNING AND AFTERNOON.

blood_pressure2Appointments can be made by phone or in person. If you are expecting to receive results of investigations, please tell the Receptionist on arrival so that these may be obtained for the Doctor

If you are unable to attend your appointment or no longer require it, please let the surgery know as soon as possible.

Rapid Access

We operate a “Rapid Access” system. If you feel you need to be seen urgently or before the next available appointment, please telephone before 10.30 am. You will be phoned by a Doctor or Nurse to be triaged.

If it is decided that you need to be seen that day, you will be invited to a “Rapid Access” slot at 11.15 am. These are very short appointments and are not suitable for conditions requiring a longer appointment.

If you phone after 10:30am, you will be offered a phone call the following day. If you require a more urgent response, you will be added to the Doctors afternoon surgery list for a phone call that afternoon. In an emergency, the Doctor will be interrupted during surgery.

Surgery Access

The Practice has access for wheelchairs and toilet facilities for the disabled. Some consulting rooms are upstairs, but if you are unable to climb the stairs, your Doctor will see you on the ground floor  

Telephoning The Surgery

If you wish to telephone the Surgery for advice or test results, please do so before 10.30 am, and leave a contact no with Reception. You will be phoned back on this number and need to be available to take the call. If your call concerns a test result, please let the receptionist know so that the result can be made available for the Doctor or Nurse who phones you.

If you have an emergency,  doctors will accept calls at any time during surgery.

 
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